Salesforce.com Administrator

Job Location US-NY-New York
Posted Date 4 weeks ago(2/1/2018 10:10 AM)
Job ID
2018-13378
Category
Technology

Overview

WebMD (NASDAQ: WBMD) is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education.  Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

 

Responsibilities

Experienced Salesforce.com Administrator who can manage all day-to-day Salesforce Administration tasks, including:

  • Creation of new fields and complex formulas
  • Creation and maintenance of new objects
  • Creation and maintenance of new validation and workflow rules
  • Strong Reporting skills
  • Creation and maintenance of Dashboards
  • Creation and maintenance of new users
  • Ability to maintain data integrity
  • Use of the data loader and Excel
  • Maintain and update documentation

Qualifications

In addition, the position will have the following requirements:

  • BA/BS or equivalent work experience
  • Salesforce certification a plus
  • 2+ years' experience on the Salesforce platform 
  • Training of new Salesforce.com users
  • Administrative support of Salesforce.com users
  • Advanced communication and interpersonal skills in order to address issues and walk users through resolution over the phone
  • Ability to work with other technology teams in order to facilitate interface between Salesforce.com and other systems
  • Thorough understanding of the Salesforce object relationship model
  • Previous experience supporting a Sales Department a prefered

Candidate must be highly motivated, independent and thorough, with the ability to recognize needs and develop solutions. In addition, the candidate must be able to work independently while being proactive in identifying issues in order to stay one step ahead of potential problems.