• Product Manager

    Job Location US-OR-Portland
    Posted Date 1 month ago(4/26/2018 2:12 PM)
    Job ID
    Product Management
  • Overview

    WebMD’s Health Services business enables employers and health plans to provide their employees and plan members with access to personalized health and benefit information, decision support technology that helps them make informed benefit, provider and treatment choices and provides telephonic health coaching services.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status


    WebMD Health Services is looking for a Product Owner focused on insights, analytics, and applications (both web and mobile). You are passionate about building meaningful products and capabilities that help millions of people every day to lower their health risks, better manage a chronic condition and make better informed decisions about their health. You are capable of bringing together business, clinical, legal, analytics, quality, design, technology, marketing, sales and vendor stakeholders and effectively communicating your vision.


    Key Responsibilities:

    • Help define the health insights & analytics management capabilities and roadmap required to support the WebMD product strategy
    • Own your product(s) and be able to lead the online and offline development process with little supervision
    • Help management team understand how new technologies, algorithms, and services could build a better user experience.
    • You'll be expected to continuously bring new ideas to the table
    • Work closely with management team to gather market information, understand market needs and define product strategies
    • Work closely with clinical team to gather clinical requirements
    • Work closely with quality team to ensure product designs meet specifications for accreditation or certification as needed
    • Work closely with analytics and reporting teams to ensure all products clearly communicate value to clients
    • Work closely with design team to understand user needs and preferences
    • Write high quality business requirements
    • Work closely with engineering team to execute on projects
    • Work with management and client teams to receive client feedback on solution concepts and product builds in progress
    • Contribute to and/or create strategic sales collateral, including proposals, PowerPoint decks, product descriptions, brochures, booklets, whitepapers, case studies, position papers, videos and blog entries
    • Contribute to and/or create documentation that is used for accreditation and/or certification process
    • Train other departments of the organization to effectively sell, implement and support your product set


     *As a member of WebMD Health Services, you may have access to confidential information that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.


    • Bachelor’s Degree or equivalent related work experience
    • 3+ years of product/service management experience or equivalent
    • Insatiable curiosity combined with creativity and attention to detail – including the ability to record and share details for cross-organizational communication
    • Ability to define how to measure and communicate success
    • Experience working with Agile development process (responsible for writing user stories & acceptance criteria)
    • Possess the skills necessary to express direction visually through wireframes (Visio)
    • Strong sense of self-direction. Ability to lead and own projects and deliverables
    • Strong analytical skills combined with excellent verbal and written communication skills
    • Project Management competency
    • Pragmatic Marketing familiarity
    • User experience advocate. Understand UI and usability best practices



    • Master’s Degree in relevant field, including business, marketing, health or healthcare, or technology/computer science
    • Experience with health management, health coaching, condition management or disease management products and services
    • Knowledge of Health Management competitive landscape, including companies, services, influencers and trends
    • Experience with Product Metrics and a strong business analysis background