• Sr Systems Engineer

    Job Location US-OR-Portland
    Posted Date 1 week ago(5/17/2018 2:55 PM)
    Job ID
  • Overview

    WebMD’s Health Services business enables employers and health plans to provide their employees and plan members with access to personalized health and benefit information, decision support technology that helps them make informed benefit, provider and treatment choices and provides telephonic health coaching services.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status


    As a Sr. Systems Engineer, you’ll be a go-to person for designing, building and supporting the platforms that deliver content and services for the Health Services division of WebMD. This position is part of WebMD Health Services Operations team supporting a highly transactional, geographically distributed, Internet facing infrastructure. You will be working closely with development, QA and Client Delivery groups that build and test applications used by consumers which contain highly sensitive HIPAA data.


    What you’ll do at WebMD:

    • Work alongside engineering teams in the architecture and development of our next generation of infrastructure and applications.
    • Support Lean, Agile, and Continuous Delivery practices in a DEVOPS environment.
    • Monitor and support production systems.
    • Automate system and infrastructure provisioning and configuration.
    • Address production issues outside of working hours in an on-call capacity.
    • Participate in a shared 24x7x365 on-call rotation.
    • Enjoy being part of a highly functional team.


    *As a member of WebMD Health Services, you may have access to confidential information that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.



    • BS in Computer Science, Computer Engineering, or related degree, or, equivalent experience
    • 5+ years of demonstrated expert-level System Administration experience supporting critical production infrastructure.
    • Deep knowledge of Windows OS including commands/utilities (process, network, file systems, job control, etc).
    • Expert level proficiency in troubleshooting Operating Systems, Infrastructure, and Applications.
    • Core understanding of key security concepts and auditing requirements
    • Proficient in Virtualization and Cloud Technologies (VMWare, Hyper-V, AWS, Azure, etc.)
    • Proficient in High Availability and BCP concepts (Backup & Recovery, Server Clustering, Server Farms, Recovery Time/Point Objectives, etc.).
    • Ability to write complex shell scripts (VB Script, PowerShell, bash, etc.).
    • Ability to learn and adapt new technologies in a fast paced environment.
    • Ability to create and maintain technical and process documentation to ensure efficient and consistent deployment and support of systems.
    • Ability to lift weight up to 50 pounds.



    Preferred Skills:

    • Knowledge of Linux OS commands/utilities.
    • Strong understanding of networking (L2-L3), TCP/IP, Internet Services (DNS, Load Balancing), and Firewalls.
    • Microsoft MCSE, VMWare VCP, CCNA, or comparable relevant technical certifications
    • Previous experience in a Service Provider or Software Development organization
    • Experience in a DevOps Environment supporting automation and infrastructure as code.
    • Deep proficiency in supporting Active Directory/LDAP, IIS, ASP.NET.
    • Proficiency in monitoring and alerting systems (Nagios, Solar Winds, Zenoss, etc.)
    • Understanding of database systems such as Microsoft SQL, MySQL, PostgreSQL, or NoSQL.