• Sr Digital Project Manager

    Job Location US-NY-New York
    Posted Date 1 month ago(7/18/2018 6:29 PM)
    Job ID
    Project Management
  • Overview

    WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education.  Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status


    As Sr. Digital Project Manager you will oversee all aspects of production for complex, multi-disciplinary digital campaigns. Working closely with the development teams and Account Management, you will be responsible for managing project schedules, identifying risks and handling communication out to project stakeholders and strategic external partners. In this role you are a facilitator, gathering information for decision making, proposing recommendations, and adjusting program direction accordingly for successful delivery. You are a self-starter with attention to detail and can demonstrate the ability to prioritize, resource plan and manage stakeholders.  You relish the opportunity to work with diverse teams under high pressure and tight timelines.


    Primary Responsibilities

    • Responsible for the successful launch of client tactics
    • Accountable for the revenue associated with on time launch of tactics
    • Direct multiple complex projects involving matrix partners and external vendors
    • Oversee standard project milestones, development, project schedules, and delivery plans
    • Develop and maintain process documentation for complex campaign and product implementation
    • Serve as the main point of contact for internal technology teams including, web development, product management and data services
    • Interface with senior leadership to identify gap areas and recommendations for improvement
    • Able to be client facing to discuss technical aspects of project execution and understands how to communicate difficult/sensitive information tactfully


    • Bachelor’s degree in Business, MIS/IT, or equivalent work experience
    • 6+ years managing digital programs and timelines for project development
    • Able to develop process to manage complex projects within a highly matrixed organization
    • Experienced working in an environment where customizations on a standard product need to be scoped, managed and delivered in a way that not only manages client expectations but also looks across multiple client implementations to determine risk and provide a delivery plan across the portfolio
    • Deep understanding of Internet technical protocols such as HTML, JavaScript, XML, web publishing, and database structure
    • Proven track record in delivering projects from the requirements phase through the implementation cycle
    • Demonstrates an understanding of a technology/Internet business environment
    • Maintains awareness of new and emerging technologies and the potential application within our environment
    • Has the ability to write metrics documentation for complex digital programs
    • Demonstrates the ability to understand and communicate with web development resources effectively
    • Ability to excel in a constantly evolving environment
    • Experience and a proven track record of success creating change within teams to increase project delivery competency
    • Understanding of project dependencies and risk mitigation in multi-discipline projects
    • Experience in using project management software
    • Strong facilitation and writing skills
    • Ability to speak to non-technical business professionals and managers in non-technical speak to explain complex technical issues in order to build support and ownership for technology solutions


    Preferred requirements

    • Hands on experience with front end web development (HTML5, CSS. Javascript)
    • Strong project management experience in a large Internet based environment
    • Experience with relevant software preferred, including Microsoft Office applications, Visio and business process modeling (BPM) applications, Workfront
    • Experience with content management systems, especially Documentum
    • PMP certification
    • Sales engineer